Cookie Policy

Last updated: 21 March 2026

Introduction

At Caledonian Ambulance Service, we believe in being clear and open about how we collect and use data related to you. This Cookie Policy provides detailed information about how and when we use cookies on our website. By continuing to use our website, you are agreeing to our use of cookies for the purposes described in this policy.

What are Cookies?

Cookies are small fragments of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the website or a third-party to recognize you and make your next visit easier and the website more useful to you.

How we use Cookies

We use cookies for following purposes:

Essential

Necessary for the website to function properly and securely.

Analytics

To understand how visitors interact with our website, helping us improve our services.

Core Services & Third-Party Cookies

To provide a high-quality, secure experience, we use several trusted third-party providers. Below are the details of the cookies these services set:

PostHog Analytics

PostHog Privacy Policy

PostHog helps us understand how our website is used. It identifies unique visitors and tracks site usage patterns. This data is used solely for improving our website and service offering.

Cookie NamePurposeDuration
ph_<api_key>_posthogTracks user sessions, properties, and interactions.1 Year
ph_posthog_initial_referrerStores the initial referrer from where you arrived.Persistent

Cloudflare Security

Cloudflare Privacy

Cloudflare protects our website from security threats and ensures performance. These cookies are strictly necessary for the operation and security of the site.

Cookie NamePurposeDuration
__cf_bmBot management and security challenge identification.30 Minutes
_cfuvidDistinguishes individual clients behind a shared IP.Session
__cflbEnables session affinity for load balancing.Persistent (varies)

Your Choices Regarding Cookies

If you prefer to avoid the use of cookies on the Website, first you must disable the use of cookies in your browser and then delete the cookies saved in your browser associated with this website. You may use this option for preventing the use of cookies at any time.

For more information on how to manage cookies, please visit the official help pages of your web browser.

Contacting Us

If you have any questions about this Cookie Policy, you can contact our Data Protection representative:

Caledonian Ambulance Service

96-98 Forrest Street, Airdrie, ML6 7AG

Email: [email protected]